Search for 'keychain' in the MacOS finder and open up the Keychain Access program.


In the Keychain Access window that pops up scroll down to the bottom of the list and then delete the key for Woodward FindMe printer.


Try to print to the Woodward FindMe printer again and you get an authentication window to type in your Woodward computer login info.


Once the keychain has the correct password you will no longer receive the Hold for Authentification error until your next password reset.





For more detailed instructions with screenshots, please use the attached document.


How To Reset Printing After Password Change (On a Mac)

 

STEP 1: FIND THE “KEYCHAIN ACCESS” APP

            

 

 

 

Search using the Spotlight feature

 

 

 

 

 

 

 

 

Find in the Applications Folder

Finder – Applications – Utilities – Keychain Access

 

 

 

 

 

 

 

 

 

 

 

 

 

Use Launchpad

Find “Other” Folder and select “Keychain Access” or search for Keychain

 

 

 

 

 

 

 

 

 

 

STEP 2: FIND AND DELETE THE WOODWARD FINDME PASSWORD

 

 

 

 

In the top right corner,

search for ‘findme’

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To delete the old password, hover over ‘woodward findme’ and 2 finger (or right) click and select the delete option

 

 

 

 

 

 

 

The next time you print a document, a box will pop-up asking for your username and password.

 

 

If you select ‘Remember this password in my keychain’  then you will need to follow these steps again the next time your password is reset. 

 

 

If you do not check the box, you will be prompted for your password each time you print.